LIMITED LIFETIME WARRANTY
Wheelspacers.ca hereby warrants that all wheel adapter, spacer or hub ring products that we manufacture and sell will be free from defects in materials and workmanship, and that, in the event that a defect in material or workmanship occurs in any product that we sell, we will repair or replace, at our option, that product, free of charge, including shipping one way, for the lifetime of the product.
This warranty applies to the original purchaser and is not transferable to another party and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by Wheelspacers.ca.
HOW TO OBTAIN WARRANTY SERVICE
It is not necessary for the customer to return a warranty registration card. Return Authorizations, or RAs, are required for all Limited Lifetime Warranty claims. Do not ship your product back prior to receiving an RA number from Wheelsapcers.ca. RAs can be requested by calling Wheelspacers.ca.
Customer must return the product to Wheelspacers.ca, along with the original purchase receipt and proof of payment, after having obtained from us, an RA number.
We will then make the determination as to whether to repair or replace the product, or to issue a refund. The repaired or replaced product will be shipped to the customer at our cost, or a full refund will be issued.
LIMITATIONS AND CONDITIONS
This warranty does not apply or extend to any deterioration, breakdown, or damage whatsoever to any vehicle, structure, or to anything else, or to any injury whatsoever to any person, or to personal inconvenience or damage of any sort, which occurs or occurred in conjunction with the use of any of our products.
This warranty also does not apply if we deem that the product was not installed properly, according to our instructions, particularly regarding the use of high pressure tools, OR WAS NOT INSTALLED BY A PROFESSIONAL MECHANIC, or was installed in such a way that the wheel does not sit perfectly flush on the spacer *, or was abused, misused, neglected, altered, modified, not properly maintained, or damaged in an accident.
This warranty also does not apply if the customer cannot provide the original purchase receipt and proof of payment, or has not obtained an RA number from us before returning the product.
* Some applications require that factory studs be trimmed (shortened) to allow the wheel to sit perfectly flush on the spacer/adapter. If this is not done, vibration can occur, which could lead to other problems, none of which are covered by this warranty.
Installing Spacers and Adapters
Installing wheel spacers are as easy as changing a tire. Besides the standard tire changing tools, a ¾” or 13/16" socket is also required with a torque wrench.
- Prepare the vehicle for jacking:
- Park the vehicle on flat ground
- Block the tires/wheels
- Put the vehicle 'in gear' or 'in Park'
- Apply the emergency brake
- ect.
- Once the vehicle is secure, jack the wheel up using the approved jack and jacking spot
- Use an axle stand underneath to secure the vehicle in the raised position
- Remove the wheel (air/battery impact OK)
- Clean the drum/rotor face, hub and studs with a wire brush and brake-clean
- The mounting face should be flat and clear of any bumps, bolt heads or any other obstacles
- Place the spacer on the mounting face of the vehicle.
- check fit
- check for any rocking motion
- check to make sure the spacer is sitting flat on the mounting surface
- check to make sure the studs of the vehicle do not stick out past the surface of the spacer
- stick a lug bolt in to confirm the length of the lug bolt is not to long - sticking out too far behind the mounting face flange
- place the spacer on to the mounting surface of the rim
- check fit
- check for any rocking motion
- check to make sure the spacer is sitting flat on the mounting surface
- check to make sure there is enough stud length to fasten the rim to the spacer
- check to make sure the lug bolt is not too long - it should not stick out past the bottom of the flange mounting face when screwing onthe spacer
- check to make sure the original lug bolt is not too long - it should not stick out past the bottom of the spacer when screwing on the rim
- the studs on the vehicle might need to be cut shorter- if so, screw on a nut before using a zip-disk to cut the stud shorter
- the lug bolts supplied might need to be cut shorter- if so, screw on a nut before using a zip-disk to cut the lug bolt shorter
If all is OK - then proceed
- Using the supplied nuts/bolts, fasten the spacer to the vehicle just like mounting a tire.
- Use the recommended torque up to 110 ft/lbs to mount the spacer
- someone might need to apply the brakes when doing this
- mount the wheel on to the spacer using your original hardware (generally)
- Use the recommended torque up to 110 ft/lbs to mount the wheel
After ~500km, remove the wheel to re-torque the spacer nuts/bolts.
1. Follow the above steps but do not remove the spacer.
2. Undo one nut/bolt at a time on the spacer.
3. Undo the nut/bolt and apply blue loc-tite to the fastener.
4. Re-torque the nut/bolt to the recommended torque spec.
5. Do this for each nut/bolt on each spacer… one at a time.
6. Re-mount the tire and re-torque.
7. The spacer should be checked in the Spring and Fall.
8. If for any reason the spacer(s) need to be removed, the full install procedure
should be followed and checked after ~500km.